UX Designer
mediumux-usability-metrics-sus
How do you measure usability (SUS, task success, time on task) and interpret results?
Answer
Usability metrics quantify experience.
Common metrics:
- Task success rate
- Time on task
- Error rate
- SUS score
Interpret metrics with context: compare to baselines, segment by user type, and combine with qualitative observations so you understand why users struggled.
Related Topics
MetricsUsabilityUX